Who we seek:

A client-facing project manager who will be assigned to work with our enterprise customers, driving solution deployment and customer roll-out success of BigID implementation projects.

What you’ll do:

• Work closely with client stakeholders in order to define project objectives, scope, business requirements, and associated timelines
• Plan implementation engagements and deployment efforts with BigID and client stakeholders while managing client expectations
• Engage with multidisciplinary internal and client teams to ensure a smooth rollout of BigID solutions and successful integration within customers’ environments
• Prioritize project tasks, effectively communicating project status, updates, and changes internally and externally, and working with the project team in order to meet tight deadlines
• Create and maintain comprehensive project documentation
• Create customized diagrams, documentation, or process run books meeting specific customer business requirements
• Work closely with our Services, Support, Engineering, and Product Management teams in order to document product issues, and enhancement requests raised in the field, and create and update relevant customer-specific documentation

What you’ll bring:

• 3+ years of project management experience within the Information Technology/ SaaS space
• 2+ years in a customer-facing role managing enterprise software implementation and/or hands-on technical activities within enterprise environments
• Self-starter
• Ability to demonstrate excellent verbal and written communication skills
• Experience with other privacy, data or security products
• Bi-Lingual in Spanish & English

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out

The annual base salary range is $85,000 – $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

BigBenefits:

💻 Work from home with a global remote-first community

🏆 Global Culture Corner

🏝️ Flexible PTO and Quarterly Volunteer Days

💸 Equity Participation

🏥 100% employer-covered medical, dental, and vision options available to you

🐶 Additional insurance benefits like pet insurance and legal assistance

📚 Learning & Development Opportunities

💰 Fidelity Employer Sponsored 401K

📣 Robust DEI Program with several vibrant ERG communities

🍼 Paid Parental Leave

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