Mid-Market Customer Success Manager
BILL
This job is no longer accepting applications
See open jobs at BILL.See open jobs similar to "Mid-Market Customer Success Manager" Scale Venture Partners.Do the best work of your career as a champion for small and mid-size businesses.
BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.
BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.
Make your impact within a rapidly growing Fintech Company
- Drive continual product adoption, expansion sales and subscription renewals of the BILL platform to hit a monthly quota
- Manage and maintain relationships in an Mid-Market book of business
- Monitor customer health, product utilization, & trends in customer spend while using data to drive proactive customer engagement
- Conduct virtual business reviews around product configuration and best practices for controllers and CFOs of mid-market and larger SMB companies
- Develop and maintain an in-depth knowledge of BILL’s products and services
- Develop and maintain an in-depth knowledge of AP/AR and accounting practices
- Drive adoption of additional BILL products as they are released
We’d love to chat if you have:
- 2+ years of experience in a customer facing, revenue generating role
- Ability to listen, earn trust, and consult with clients
- Ability to effectively manage time to maximize revenue results
- Excellent communication skills – written and verbal
- Ability/desire to consistently hit quota
- Salesforce experience
- Experience or education in finance/accounting
- SaaS sales experience
To stand out
- Basic understanding of financial reports (Balance Sheet, Income Statement)
- Basic understanding of accounting systems (QuickBooks, Netsuite, etc.)
The On Target Earnings (OTE) range for this role is noted below for our office location in Draper, UT. This role is eligible to participate in BILL’s sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Let’s talk about benefits
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.
We live our culture and values every day
At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.
BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.
Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.
If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact interviewaccommodations@hq.bill.com.
BILL Culture:
- Humble - We check our egos at the door. We are curious. We listen, accept feedback.
- Authentic - We earn and show trust by being real—embracing our authentic selves.
- Passionate - We care deeply about each other and our customers.
- Accountable - We are duty-bound to each other, our customers, and society.
- Fun - We wrap it all together by building connections and enjoying time spent together.
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants
This job is no longer accepting applications
See open jobs at BILL.See open jobs similar to "Mid-Market Customer Success Manager" Scale Venture Partners.