About us:

TechSee is a rapidly growing enterprise SaaS startup specializing in Multi Sensory AI Digital Customer Experience solutions for contact centers and customer self-service.

TechSee empowers Fortune 500 companies to revolutionize their customer service interactions through an innovative framework that combines Computer Vision, Large Language Model models, and Augmented Reality to effortlessly and cost effectively build autonomous Agent and Customer multi-sensory AI Assistants. Our solutions create near-human interactive experiences with AI Customer Service Agents, help companies provide best of class customer experience at fraction of the cost .

The opportunity:

We are seeking a dynamic and experienced Director of Alliances and Partners to lead our strategic partnership initiatives.

In this role, you will play a critical part in expanding our ecosystem by collaborating with influential ISVs (Independent Software Vendors) such as Salesforce AWS and Oracle, as well as prominent system integrators and consulting practices including Accenture, Deloitte, BCG, and Capgemini.

Key Responsibilities:

Strategic Partnership Management

Cultivate and nurture partnerships with key ISVs (e.g., Salesforce, Oracle, ServiceNow, Microsoft CRM) and system integrators (e.g., Accenture, BCG, Salesforce key SI Partners, etc) to build collaborative relationships and drive joint go-to-market strategies.

Partner Enablement

Develop and implement partner enablement programs and resources to ensure that partners are equipped with the knowledge and tools required to effectively sell and support our solutions.

Pipeline Development and Management

Work closely with partners to develop and manage joint sales and business development pipelines, identifying and pursuing new opportunities for growth and revenue generation.

Co-Selling

Collaborate with partners to co-sell our Digital Customer Experience solutions, working together to deliver value to customers and achieve mutual business objectives.

Relationship Building

Foster strong and lasting relationships with partners, creating a win-win ecosystem that benefits both our organization and the partners.

Market Analysis

Stay informed about market trends, competitive landscape, and emerging technologies to identify new partnership opportunities and keep our solutions at the forefront of the industry.

Requirements

• Proven experience in the technology industry, with a track record of successfully working with ISVs such as Salesforce, ServiceNow, Microsoft CRM, and system integrators like Accenture.
• Bachelor's degree in a relevant field; MBA or equivalent qualifications are a plus.
• Demonstrate expertise in partner enablement and pipeline development.
• Strong background in managing partner relationships and driving successful partnerships
• Experience working for Enterprise SaaS startups in a scale-up phase and with one of the key CRM players or Contact Center platforms
• In-depth knowledge of the Contact Center and CRM domain, including a strong understanding of key players, the ecosystem, and customer service business challenges
• Experience working with and for companies in the ecosystem providing software-based customer service technologies to large enterprises.
• Exceptional communication and negotiation skills to build and maintain effective partner relationships.
• Strategic thinker with the ability to align partnerships with company objectives and customer needs.
• Enthusiastic about innovative technology solutions and capable of presenting them effectively to partners and customers.

Why work with us ?

TechSee is an equal opportunity employer and we encourage candidates of all backgrounds to apply.

At TechSee, we offer a competitive compensation package, including a competitive base salary and performance bonuses tied to partnership and revenue achievements. Our benefits package features good healthcare coverage, retirement plans, flexible work arrangements, professional development opportunities, and generous paid time off. We promote work-life balance, with a remote or hybrid work option. We value career growth, community engagement, employee recognition, and innovative workspace. Join us in redefining Digital Customer Experience while enjoying these perks that foster a positive and rewarding work environment

If you are passionate about transforming the customer service landscape and thrive in a collaborative, high-growth startup environment, we would love to hear from you.

To apply, please submit your resume and a cover letter detailing your relevant experience and how it aligns with our requirements.