Join the Movement!

Airspace is a technology-based logistics service provider specializing in time-critical logistics solutions. We integrate technology, people and services through an industry-leading automated software platform that provides stakeholders with a true end-to-end shipping solution with full transparency. We created our platform to eliminate the transparency issues and challenges customers face today.

At Airspace we live and breathe our core values: One Team, Impact, Passion, Transparency, and Innovation. Our vision is to "create the most trusted delivery network the world has ever seen" And our mission is to "make shipping faster, safer, and more transparent than ever before, combining people, service, and technology." By applying this to our daily tasks and interactions, we have created a company culture that is unparalleled in our industry.

Expanding our services in Europe

Because we are growing rapidly, we are looking for an Experienced Operations Specialist, based in Frankfurt, Germany. (Hybrid Opportunity)

Your job with us:

At Airspace we are looking for people who see our work as more than just another customer service gig. You will specifically make logistics more transparent, faster and safer for everyone who uses our services. You'll be part of our operations team, working fixed shifts and sometimes even weekends, meaning you'll save lives, keep planes in the air and deliver shipments faster than anyone else in the market. There is never a dull day in the life of an Operations Team Member! You support our international customers in industries such as semiconductors, automotive, aerospace, medical technology, technology and pharmaceuticals.

You're main job responsibilities include to:

• provide world-class customer service
• provide quick decisions and resolutions to solve any issues that arise
• ensure our Key Performance Indicators (KPIs) are being met
• create solutions
• collaborate with all team members to get shipments to point A to point B with the One Team mindset
• mentor & coach junior team members

We're excited if you:

• bring at least 3 years experience in time-critical international logistics environment, preferably in the freight forwarder/air/express/courier or same-day logistics
• demonstrate the ability to rapidly move from one critical task to another and to shift roles when necessary
• love the attention to detail: time-critical logistics is a game of centimeters. The right choice is not always clear and it is your job to find it, improve it and implement it
• are able to make good judgments quickly; come up with innovative, outside of the box solutions;
• rising to a challenge and executing under pressure excites you
• have a positive attitude: Your job is to make the impossible possible. Have fun doing it!
• are fluent in speaking and writing English, any other language is a plus (Dutch, French, Spanish, and/or German ideally)

What you get back from us:

Freedom: creativity, self-responsibility and for all self-developmentAn attractive package: pension plan, very competitive salary, enough vacation days to spend, and an interesting bonus planInternational team: you will work with many different nationalities in all time zones in the worldFantastic colleagues: an international team of highly skilled and for all motivated team members are there to make your dayGreat customers: customers from all over the world and in many different markets are there to broaden your horizon and are waiting for your supportOpen door environment: in a young and international team, where your voice will be heard and where we are all working to each the same goalsGrowth Opportunities: we are a startup, the sky's the limit, we will invest in you like you invest in our company