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Director, Marketing Technology



Marketing & Communications, IT
San Jose, CA, USA
Posted on Friday, January 19, 2024

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

As BILL's Director of Marketing Technology, you will lead a dynamic team specializing in web engineering and marketing technology, focusing on evolving and optimizing our marketing lifecycle. In this crucial role, you will blend analytical acumen and technical expertise to architect robust, scalable solutions. Collaborate closely with Marketing and other cross-functional teams to engineer a versatile technology framework that integrates seamlessly with BILL's diverse channels and products.

Key Responsibilities:

  • Strategic Leadership: Serve as the visionary "Product Manager" for our marketing technology business applications, steering strategic direction and ensuring alignment with overall business goals.
  • Solution Architecture: Analyze complex business challenges and architect scalable solutions that enhance the effectiveness and efficiency of our marketing operations.
  • Team Management and Collaboration: Lead a team of web engineering and marketing technology experts. Foster collaboration with Marketing, Product, Revenue Operations, and other cross-functional teams to innovate and drive marketing technology advancements.
  • Innovation and Growth Culture: Foster a culture of growth and innovation within the Marketing Technology team. Develop and implement cutting-edge, customer-specific marketing strategies that demonstrably drive value and business results.
  • Customer Experience Excellence: Design and enhance the customer journey, ensuring a superior experience across all lifecycle stages and touchpoints.
  • Risk Management: Proactively identify and manage potential risks and opportunities within the customer lifecycle.
  • Vendor Relations: Represent BILL in interactions with marketing technology vendors, upholding our values and interests.
  • Portfolio Management: Oversee and support all applications within the marketing technology portfolio.

We’d love to chat if you have:

  • Experienced Leader: Extensive experience leading Marketing Technology Teams, complemented by a background in various marketing sectors.
  • Marketo Expertise: Proficiency in Marketo-based systems is crucial.
  • Growth and Innovation Advocate: A strong passion for leveraging technology to drive growth, with a penchant for experimentation and innovation.
  • Collaborative Partner: Exceptional ability to collaborate with teams across Product, Revenue Operations, and Marketing to fuel growth.
  • Customer Data Platform Specialist: Hands-on experience with a Customer Data Platform is essential.
  • Player-Coach: Adept at both executing tasks personally and guiding team members towards excellence.
  • Communication Maven: Executive-level communication skills, capable of articulating complex ideas clearly and persuasively.
  • 10+ years of managing marketing operations, including reporting, metrics, strategic insights and alignment, and special projects.
  • Bachelor’s degree in Marketing, Business Analytics, Data Science, or related. Master’s degree preferred.

This role is based in California.

The estimated base salary range for this role is noted below for our office location in San Jose, CA. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range
$172,600$216,300 USD

Let’s talk about benefits

  • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
  • HSA & FSA accounts
  • Life Insurance, Long & Short-term disability coverage
  • Employee Assistance Program (EAP)
  • 11+ Observed holidays and wellness days and flexible time off
  • Employee Stock Purchase Program with employee discounts
  • Wellness & Fitness initiatives
  • Employee recognition and referral programs
  • And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and Discover BILL.

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.

BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

BILL Culture:

  • Humble - We check our egos at the door. We are curious. We listen, accept feedback.
  • Authentic - We earn and show trust by being real—embracing our authentic selves.
  • Passionate - We care deeply about each other and our customers.
  • Accountable - We are duty-bound to each other, our customers, and society.
  • Fun - We wrap it all together by building connections and enjoying time spent together.

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