About the role:

We are looking for a team player, who will join us in the continued build of our strong HR team in IL. The role of an HR Generalist will report to the Lead HR in IL and work with all technical departments on site. Additionally, you will work globally with tech teams and HR teammates. You will work up and down the chain, with leaders from Team Lead level to VP level.

Our HR department at Forter is forward thinking, strategic and a true partner to the business. This position is new, one we have positioned as a requirement to continue our impactful work as a team - we drive the company towards its goals through our work with people and processes.
As a generalist, you will have full ownership of HR processes with the department you support and you will also own the employee relations end-to-end for all IL based employees.

Why should you join us?

We live and breathe HR as a strategic function and have positioned ourselves as true partners to the business. We are a strong, well knit, team that work together, appreciate each other and value deep HR work. We think outside the box, we question processes and decisions, we challenge each other and our stakeholders. We aren’t afraid of change. We highly value strong communication skills, openness and a growth mindset. If this is you, join us.

What you will be doing:

• Maintaining cross-company HR programs such as: Employee engagement surveys, Recognition and feedback initiatives, Internal communication, Develop and implement an integrated people strategy aligned with R&D objectives
• Partner with managers to drive performance management and rewards practices
• Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team
• Partner with the HRIS team to develop and refine operational processes for day to day HR administration
• Coach and advise people managers on the full spectrum of employee relations issues
• Partner with people managers to support the delivery of appropriate training and development programs
• Establish a trusted partnership with the business in your region

Who are you?

• Minimum of 2 years of experience in HR Generalist, HRBP, HR manager role
• You worked in a global company where you have seen HR processes at scale
• Excellent in business English (written and spoken)
• A bachelor's degree in relevant fields of social science
• Able to leverage data to make informed decisions
• Enthusiastic! Self motivated, organized, fast learner, authentic, results-orientated, open-minded, fast learner
• A good balance between leading and executing
• Ability to navigate ambiguity - Resilient
• Strong project management skills with the ability to define done and keep deliverables on track

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud 100 (2021, 2022, 2023 and 2024)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.