Location: San-Francisco, CA, In-Person Only

Job Type: Full-time

About Klarity

Klarity is on a mission to build a fully automated back-office for the modern enterprise. Our
AI-driven platform integrates deeply with complex financial systems to streamline contract
review, compliance, and back-office operations. Enterprise clients—from Google and Cloudflare
to CrowdStrike, DoorDash, and Zoom—rely on Klarity to (a) Reduce OpEx and manual effort (b)
Accelerate turnaround times (c) Ensure compliance.

We are experiencing rapid growth and recently closed a $70m Series B led by NFDG.

The Role: Head of Product

We’re looking for our first Product Leader to take Klarity’s product to the next level.
This will be a uniquely interesting and challenging role for the following reasons:

• GenAI: Klarity’s platform is one of the few in the world that uses Generative AI at scale
  in a mission critical enterprise setting.

  • With this comes a host of challenges unique to GenAI: accuracy computation,
    hallucinations, brittleness, prompt building, enablement and more.

• Complex implementations: 3-6 months on average solution design, integration setup,
  automation config, UAT and hypercare.

• Demanding Customers: Klarity’s Fortune 2000 clientele require white glove treatment.
  This means many questions pre-sale, heavy customization post sale and a slew of
  intelligent and demanding stakeholders. To the uninitiated, this will feel like constant
  interruptions.

• Being the Internal Hub: Klarity’s Sales, Solutions Advisory, Customer Success and
  Operations team all look to Product for guidance, enablement and help.

• Ownership: You will be part of Klarity’s Executive team, report directly to the
  president/CTO and be expected to participate in board meetings. You will be given an
  extremely high level of autonomy.

What you and your team will do:

1. Define & Execute Product Strategy

   • Vision: Collaborate with the CTO to develop and communicate a long-term product
     vision that supports Klarity’s mission to automate back-office operations for Fortune
     2000 enterprises.

   • Roadmap Ownership: Own the product roadmap—create it, prioritize features, and
     share updates with both internal teams and customers.

2. Engage with Customers & the Market

   • Customer Discovery: Conduct user interviews, workshops, and scoping sessions to
     capture detailed requirements from CFO, CAO, and Controller-level stakeholders.

   • Implementations: Provide product expertise to expedite key customer implementations.

   • Pre-Sales: Support the sales team with solutioning, requirements gathering, and
     scoping when needed.

   • Solution Architecture: Serve as the go-to authority on integrations and workflows,
     ensuring Klarity’s AI platform integrates seamlessly with customers’ finance, accounting,
     and IT systems.

3. Build for the Ops Team

   • Internal Tools: Improve and expand the internal tools that support solution design,
     extraction configuration, accuracy measurement, and more.

   • Ops Enablement: Ensure the Ops team has all necessary functionality to perform
     optimally, from solution design to deployment.

4. Product Enablement

   • Training & Materials: Develop enablement content and run sessions to equip Klarity’s
     CS, Sales, and Operations teams with the knowledge and skills they need to excel.

   • Pricing & Packaging: Collaborate with Sales and Finance to define product packaging,
     positioning, and pricing that maximize value.

5. Own Product Operations

   • Cross-Functional Collaboration: Partner with Engineering, Data Science, Sales,
     Customer Success, and Professional Services to deliver on tight deadlines and complex
     integrations.

   • Rituals & Processes: Implement best-in-class product management rituals—sprint
     planning, stand-ups, and backlog grooming—to promote clarity, accountability, and quick
     iteration.

   • Documentation & Training: Create PRDs, technical specs, and training materials that
     empower both internal teams and end users to fully leverage Klarity’s generative AI
     capabilities.

6. Hire & Develop Talent

   • Team Building: Recruit, mentor, and retain top-tier product talent.

   • Culture of Excellence: Foster a data-driven, customer-centric mindset within the
     product organization.

Who you are:

• Technical & Curious: You relish diving into the complexities of complex SaaS systems
  and are usually amongst the first in the room to understand concepts. Engineers respect
  you and you don’t need a technical translator.

• Detail Oriented: You’re as comfortable defining multi-year product visions as you are
  reviewing architecture diagrams or troubleshooting feature specs. Your default operating
  mode is being involved in the details; you’re not a hands-off-leader.

• Enterprise-Focused: You have a track record of delivering results in multi-stakeholder,
  highly complex enterprise environments with high-ACV deals.

• Simplicity: You have an uncanny ability to simplify complexity and build mental models,
  plans, frameworks that others leverage. People leave conversations with you feeling
  clarity - pun fully intended :) - not complexity.

• Excellent Communicator: You effortlessly build trust and credibility across teams. You
  make great first impressions with non-technical and technical customer personas alike.

• Finance/Accounting Savvy: You understand financial workflows and accounting
  standards.

Preferred Experience:

• Product Leadership: 10+ years in product management, with at least 5 years leading
  teams in high-growth B2B SaaS (Series A/B/C or beyond).

• Experience working with Finance/Accounting: Proven ability to build for the
  Finance/Accounting persona and ship products requiring deep integration with enterprise
  systems (ERP, CRM, or others).

• Fortune 2000: Experience building products for large enterprises at high ACVs: $100k+.

• AI/ML Expertise: Prior experience shipping GenAI features; This is substitutable for a
  demonstrable passion of incorporating GenAI solutions in your work/life more than the
  average Product leader.

• Hiring and Leadership: You have hired and managed indisputably top tier product
  talent in the past. Former founders, early product hires at unicorns - folks who are the
  best of the best in Tech.

• Process & Playbook Creation: Experience creating product roadmaps, frameworks,
  and best practices from scratch, especially in high-growth scenarios.

Bonus Points:

• Finance/Accounting Background: Direct experience in finance, accounting, or audit
  roles.

• Professional Services Collaboration: Success partnering with services teams on
  complex, multi-phase deployments.

Benefits:

• Medical, Dental, and Vision insurance

• 401k

• $100 Monthly Wellness budget

• Annual Learning budget

• SF/Bay-Area Relocation bonus (where applicable)

Join Klarity and be part of a team that is pushing the boundaries of AI and transforming how companies handle unstructured documents.

Klarity is an equal opportunity employer. Klarity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.