Social Media Specialist
Matillion
Marketing & Communications
Manchester, UK
Posted on Sep 6, 2024
Matillion is The Data Productivity Cloud.
We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data.
We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.
We have a fantastic opportunity for Social Media Specialist to join our Marketing team.
You will help manage Matillion’s online presence and engage with our strong and growing community on various social media platforms. You will drive thought-leadership content with best-in-practice social media strategies to engage with our global, technical audience and community through various platforms and channels.
We value in-person collaboration here at Matillion, therefore this role follows our hybrid work structure where Matillioners work 2 days a week in our Manchester office. Our core day is Wednesday, and the second day will be determined together. The rest of the week you are welcome to work from the office, or remotely if you’d prefer.
What you will be doing
- Enhance our strong and growing community through existing and new social media channels using creative technical content and engagement.
- Act as a brand ambassador, ensuring that all social media content aligns with the company’s values and image.
- Identify trends, insights, and opportunities for brand growth on social media platforms.
- Assist with the design of creative engaging content (text, images, videos) tailored to the target audience and platform.
- Engage with followers, respond to comments, messages, and mentions in a timely and professional manner.
- Plan and execute social media campaigns, including paid advertising, to drive brand awareness, engagement, and conversions.
- Track, analyse, and report on social media performance metrics, such as engagement, reach, and conversion rates.
What we are looking for
- Proven experience in managing social media accounts for a brand, company, or organisation.
- Experience with content creation, copywriting, and analytics.
- In-depth knowledge of current social media trends, user behaviour, and platform-specific guidelines.
- Knowledge of social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their algorithms.
- Familiarity with social media management tools (e.g., Hootsuite, Buffer, Sprinklr) and basic SEO principles.
- Understanding of the impact of social media on brand reputation and customer engagement.
- Awareness of legal issues related to social media, such as copyright, privacy, and advertising regulations.
- Excellent written and verbal communication skills, with the ability to convey the brand's message clearly and engagingly.
- Strong organisational skills to manage multiple campaigns, projects, and deadlines simultaneously.
- Pays close attention to the quality and accuracy of content, ensuring that all posts align with the brand’s voice and guidelines.
- Takes initiative to identify opportunities for improvement and acts on them quickly.
- Interest in tech (ideal if in the data space)
Compensation
At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level and country. This role’s estimated annual salaried pay range for this position is £34,280 - £51,420. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process.
Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities.
Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:
- Company Equity
- 30 days holiday + bank holidays
- 5 days paid volunteering leave
- Health insurance
- Life Insurance
- Pension
- Access to mental health support
- Career development with access to a Udemy account, Blinkist and much more!
More about Matillion
Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI.
With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.
We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms.
We are dual headquartered in Manchester, UK and Denver, Colorado.
We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email talent@matillion.com.
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.