Senior Developer Experience Engineer, Front-End Sites



Software Engineering
Vancouver, BC, Canada
Posted on Thursday, October 12, 2023

We are excited to announce our expansion to Vancouver, Canada. This is a rare opportunity for talented professionals to get in on the ground floor and play an instrumental role in shaping the future of our company. If you are driven by excellence, inspired by new challenges, and ready to be a part of a global success story, we invite you to be a key player in our exciting venture in Vancouver!

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

The Pantheon Developer Experience Department is offering a full-time position for a Developer Experience Engineer, focused on our Front-End Sites offering which runs front-end frameworks like Next.js and Gatsby.

Cool Things You’ll Do

The mission of the Developer Experience group within Pantheon is "to help developers on Pantheon build centers of excellence for WebOps within their organizations." To support this mission this role will switch between two modes of working:

  • Communicating outward to the web development community about best practices (and how they are supported by Pantheon)

  • Communicating inward to Pantheon's Product team about how our product needs to evolve to support market expectations.

While communication skill is the baseline requirement for both of those modes of work, we are looking for candidates who can also execute technical changes. Sometimes it is better for the Developer Experience Engineer to make a pull request themselves than to advocate for the Product and Engineer teams to do it.

What you’ll do

  • Write blog posts that take a clear point of view on front-end framework trade-offs

  • Contribute to technical documentation.

  • Advise a limited set of individual customers one-on-one discussions.

  • Record video tutorials that demonstrate product usage.

  • Simplify technical information: Translate complex technical concepts into clear and colloquial language suitable for users with varying levels of technical expertise.

  • Speak at conferences about front-end development best practices.

  • Submit bug fixes to the open source projects used by Pantheon customers.

  • Collaborate with Product Managers to prioritize upcoming features.

  • Provide early feedback on forthcoming features.

Minimum Qualifications

  • 5 years of experience working in web development with a preference for writing production-grade front-end code.

  • A track record of effective public communication through channels like conference presentations and blog posts

  • Familiarity with and perspective upon the rising and falling trends in web architectures.

  • Ability to build cross-functional partnerships and relationships.

  • Comfort engaging directly with customers in venues like video calls, Slack, and conference booths.

  • Proficiency with the tools of open source collaboration.

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

  • Industry competitive compensation and equity plan
  • Paid Time Off (PTO), Paid Sick Leave (PSL) and 11 Paid Company Holidays
  • Full medical coverage (Extended health care, dental, vision)
  • Top-of-line equipment
  • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
  • Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact t. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

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