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Sales Director, North America



Sales & Business Development
United States · Remote
Posted on Wednesday, April 24, 2024
About PubNub

Join PubNub, a pioneer in revolutionizing real-time data solutions empowering businesses to create next generation applications for remote work, interactive entertainment, collaborative learning, and healthcare advancements. Our core technology enables real-time messaging, communication and data streaming, powering features such as mobile chat, live events, geolocation, remote control, and dynamic updates, all at massive global scale. Over 2000 customers including the likes of Docusign, RingCentral, Autodesk, Adobe, Yelp amongst others rely on the PubNub platform to deliver unmatched reliability, scalability, and security for their real-time experiences. Additionally, the recently launched PubNub Illuminate transcends simple data delivery, providing powerful real time - analytics and insights that fuel data-driven decision making, application optimization, experimentation, to unlock potential revenue streams and monetization strategies.

About The Job

As the Sales Director, your goal will be to drive revenue growth through leading, managing, and supporting the North American Sales team to source new business through multiple pipeline channels, discovering PubNub projects and use cases through consultative selling, drive deals from nurture to close, find opportunities for expansion, and ensure customers are successfully onboarded and growing, as well as develop regional sales strategy, refine the team’s sales motion, and execute the strategy against quarterly goals and targets.
  • Lead a team of Account Executives, Account Managers, and Sales Development Representatives by coaching and developing repeatable sales motions and processes to source, close and expand new business.
  • Mentor and guide sales representatives in building their careers while achieving sales objectives, quotas and targets, as well as how to lead a customer through a proactive, consultative sales cycle.
  • Develop strategic sales plans based on company goals that will promote sales growth and customer satisfaction, including direct implementation and execution of sales motions and practices.
  • Establish sales targets to meet the company objectives and hit sales goals, including developing annual and quarterly sales plans in support of organization strategy and objectives
  • Partner with sales engineering and other technical resources in guiding the prospect journey from ideation to successful implementation.
  • Work collaboratively with Marketing and Product to build targeted messaging and collateral, and mapping a customer journey for the specific business needs of the region.
About You

Are you a strategic thinker who thrives on crafting actionable sales plans? Have you consistently exceeded sales targets by leading and inspiring high-performing teams in North America? If so, we want to hear from you! As our Sales Director, North America, you'll be a coach and mentor, guiding your team through complex technology sales cycles with a solutions-focused mindset. You'll cultivate a winning sales culture that drives consistent results.

Minium Qualifications

  • 5+ years experience in managing high-performing sales reps in selling technical solutions to technical audiences like CTOs, Product Managers, and Software Developers.
  • A solid understanding of selling cloud, APIs, SDKs, communication tools, CPaaS or consumption-based technology solutions where customer relationships are dependent on technical performance and reliability.
  • Experience with APIs, SDKs, cloud computing or similar technologies and enjoy selling to a technical audience and building mutual trust. Familiarity with real-time technologies like Pub/Sub,, MQTT, Firebase or similar technologies.
  • Experience with closing 6-figure deals with complex organizations with multiple stakeholders including CTOs, product managers, and software engineers.

Additional Qualifications

  • Proficient in for tracking activity, retention and revenue metrics, while leveraging tools like Outreach and Zoominfo to drive productive sales motions and communication.
  • Experience with need finding, value-based sales process, building ROI as part of your sales methodology;
  • Experience in defining goals and processes that drive net new business results within the SMB and Mid-Market space;
  • Ability to evaluate teams, develop and reshape them as necessary while mentoring and inspiring them to drive continually improving results through strong leadership
  • Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
  • Experience in identifying and sourcing new and compelling customers with fast-growing development teams
  • Bring data driven methodology and quantitative analytical skills, including pipeline management and forecasting
  • Strong verbal and written communication, along with world-class interpersonal and communication skills with the ability to effortlessly make complex contractual, technical, and financial details sound simple.

Why PubNub

Choose PubNub, where collaboration, technology innovation, and remote work intersect to create an environment where you can thrive both personally and professionally. As a sales professional, you'll benefit from the opportunity to work with cutting-edge technology, expand your network across diverse markets, and play a crucial role in driving the growth of a pioneering company in the real-time data-solutions space.

  • Remote First Company
  • Competitive Compensation: USD320K-360K OTE
  • Stock Options
  • Medical, Dental, Vision & Wellness Benefits
  • Monthly Internet & Cell Phone Stipend
PubNub is an Equal Employment Opportunity Employer, committed to an inclusive workplace where we do not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. We believe in diversity and encourage any qualified individual to apply.
Factors affecting starting pay within this range may include market, skills, education, training, experience, and other qualifications. The recruiter can share more information about the role and hiring process.