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Deal Desk Specialist - Maternity Cover



San Francisco, CA, USA
Posted on Tuesday, July 2, 2024
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.
About the Role
(Please Note: Maternity Cover Contract)
As the Deal Desk Specialist at WalkMe, you will support the Sales organization in structuring deals, applying pricing strategy, quote management, facilitating contract reviews, and managing the quote to cash processes. Reporting to the Deal Desk Manager, you will partner with the WalkMe Sales, Finance, Legal and Operations teams on policy and processes to accelerate deal cycles and maximize revenue. You possess a team player attitude and the ability to work across departments with different needs.

What You'll Own

  • Be a trusted advisor for the sales organization to increase deal closure velocity, including being the primary resource responsible for understanding contract requirements and structure
  • Be a sales advocate and partner to internal organizations partnering with all organizations involved in the contract negotiation process
  • Review non-standard contract language to ensure transactions comply with revenue recognition and operational policies
  • Maintain an agreed upon Service level agreement (SLA) on deal turnaround times.
  • Help develop and implement procedures related to the quote to cash cycle
  • Provide ongoing recommendations and lead improvements of deal desk and company quote to cash policies.
  • Provide training to new sales hires on deal structuring and approval process

What You Need to Succeed

  • 2+ years working in either contracts, deal desk, sales or sales operations
  • Ability to work extended hours at end of month and end of quarter
  • Experience using Salesforce
  • Demonstrated capability to build strong working relationships with internal business units
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.