Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

As a Business Development Representative at Dialpad, you'll spearhead our efforts to introduce and highlight the transformative impact of our products and services to potential clients. Your role is essential in building and nurturing client relationships, understanding their needs, and guiding them toward realizing how our solutions can revolutionize their operations.

Working in tandem with teams across sales, marketing, product development, and management, you'll ensure our outreach is strategically aligned with our growth objectives. Your contributions will not only enhance our company's visibility but also play a pivotal role in driving the adoption and utilization of our innovative offerings.

Dialpad’s Business Development Representative will own lead generation and client engagement to boost sales and client base. In this role, you’ll combine market research, communication skills, and product expertise to identify and attract potential customers, fostering relationships that lead to successful partnerships.

Dialpad’s Sales team plays an essential role in increasing revenue, expanding market presence, and enhancing customer satisfaction. This team collaborates closely with the Marketing, Product Development, and Customer Service teams to constantly improve the effectiveness of sales strategies and customer engagement processes.

Your role

As a Business Development Representative, you’ll spearhead outreach to potential clients, working closely with the Marketing and Sales teams to drive lead generation and engagement. You’ll craft personalized pitches and utilize insights to meet client needs effectively.

This position reports to the Sales Leader in the Philippines, allowing for remote work with occasional team-building activities in various locations.

What you’ll do

Own the initial contact and lead qualification process, ensuring a strong pipeline of potential clients.
Make tailored outreach strategies that effectively communicate our value proposition to different segments.
Partner with the Marketing and Sales teams to align on messaging and campaign strategies.
Research industry trends and potential client needs to inform and enhance outreach efforts.
Pass off qualified leads to our sales team across all segments, including Inbound Call Centers and Chats, for further engagement and conversion

Skills you’ll bring

Minimum of 1 year of business development or related experience
Experience in lead generation, prospecting, and client engagement
Expertise in effective communication, both written and verbal, to articulate value proposition.

Benefits

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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