Commercial RVP, Client Sales



Sales & Business Development
Austin, TX, USA
Posted on Tuesday, July 9, 2024

About Dialpad

Ai that means business

Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About The Role

Reporting directly to our Area VP (AVP), Client Sales, our Commercial RVP, Client Sales will be an experienced leader with the ability to creatively motivate and help our Commercial Client Sales team exceed their revenue targets. In this high-visibility role, you will be instrumental in growing Dialpad’s Commercial clients, being an executive sponsor on expansion opportunities, and relaying critical feedback to our Product teams.

This role requires 2 days every week in our downtown Austin, TX office.

What you’ll do

  • Recruit, mentor, and lead a team of high performing Commercial Client Account Executives (CAEs) to expand the Dialpad footprint within their book of business
  • Actively participate in the sales cycle to bring executive alignment, sales leadership and strategic support
  • Oversee pipeline creation, pipeline management, and sales process efforts
  • Create, experiment and implement new ways of engaging with Dialpad clients to increase win rates and provide an amazing customer experience
  • Plan and deliver sales strategies to meet and exceed sales projections
  • Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights
  • Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team

Skills you’ll bring

  • BA/BS degree or equivalent practical experience
  • 4+ years sales experience, preferably in the B2B SaaS space
  • 3+ years people management experience leading Commercial teams
  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams
  • Excellent analytical and problem solving skills
  • Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports
  • Brings a strong work ethic; takes the initiative and think creatively to get the job done
  • Experience coaching teams using MEDDPICC or SPICED

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.