Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

Dialpad’s Microservices Platform team develops common cloud microservice infrastructure, libraries and tooling for the engineering org. This includes a web services framework for our cloud based serverless apps, services like cache, datastore, and text search as well as all the tools and frameworks needed to deploy microservices to the public cloud.

Our common infrastructure allows the other engineering teams to effectively build and maintain cloud native products and services at scale.

Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results.

Your role

As a Senior Software Engineer, Microservices Platform, you’ll own the future roadmaps of our common microservices frameworks and libraries. You’ll work closely with other Dialpad engineering teams to understand their needs and pain points. In addition, you’ll help improve our serverless apps scalability, resiliency, and reduce infrastructure costs.

This position reports to our Sr. Manager and has the opportunity to be based in our Vancouver, BC, Canada Office.

What you’ll do

Create a long term technical vision for our cloud infrastructure, while defining steps to deliver value in shorter term phases.
Write, test, and deploy code into our Cloud based microservices.
Participate in code reviews, design discussions, and other team activities to ensure high-quality software delivery.
Stay up-to-date with the latest backend platform technologies and best practices, and contribute to the continuous improvement of our engineering processes and tools.
Learn from and teach other great engineers.
Architect systems that scale well.
Monitor and tune services to handle ever-growing traffic with 100% availability!

Skills you’ll bring

6+ years of experience in backend software engineering.
Bachelor’s in Computer Science or related field, or equivalent in experience
Experience working with Python is a plus.
Experience working with Microservices, Serverless Architectures a plus.
Experience working with Containerization and Orchestration, in the Cloud a plus.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$154,100—$175,633 CAD

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Apply now

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